Return & Refund Policy

VK Brothers Electrohub Return & Refund Policy

Last updated - [02/26/2025]

7-Day Return Policy – VK Brothers Electro Hub

At VK Brothers Electro Hub, we strive to provide high-quality electrical and electronic products. If you are not fully satisfied with your purchase, we offer a 7-day return policy under the following conditions:

Eligibility for Returns:

The return request must be initiated within 7 days of delivery.

The product must be unused, undamaged, and in its original packaging with all accessories and manuals included.

Items that are damaged, used, or missing components may not be eligible for a full refund.

Certain products, such as customized or perishable items, may not be eligible for return.

How to Request a Return:

Contact our customer support via [insert contact details] within 7 days of receiving the product.

Provide the order number and reason for return along with clear images of the item (if required).

Once the return is approved, you will receive instructions on how to ship the product back.

Return Shipping:

Customers are responsible for return shipping costs unless the product received is defective or incorrect.

Ensure that the product is securely packed to prevent damage during transit.

Refund & Replacement:

Once the returned item is received and inspected, we will process the refund or replacement within 5-7 business days.

Refunds will be issued to the original payment method.

If you prefer a replacement, we will dispatch the new item after verifying the return.

For further assistance, feel free to contact us at [insert contact details].

Would you like any modifications to this policy?

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At VK Brothers Electrohub, your satisfaction is our priority. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below. This policy outlines the conditions under which returns and refunds are accepted, along with the steps to initiate the process.

1. Return Eligibility

Return Window:
Items can be returned within 30 days from the date of delivery. Requests made after this period may not be eligible for a refund or exchange.

Condition of Items:
To qualify for a return, products must be in their original, unused condition and include all original packaging, accessories, and documentation. Items that show signs of wear or damage due to improper use will not be accepted.

Non-Returnable Items:
Certain items such as personalized orders, digital downloads, and final sale products are not eligible for return unless they are defective or damaged upon arrival.

2. Initiating a Return

Contact Customer Support:
To begin the return process, please contact our customer support team at vkbrotherselectrohub@gmail.com or call [Insert Contact Number]. Provide your order number and details of the product you wish to return.

Return Authorization:
Once your return request is reviewed and approved, you will receive a Return Merchandise Authorization (RMA) number along with instructions for shipping the product back to us.

Packaging and Shipping:
Please securely package the item(s) and include the RMA number. Returns sent without an RMA number may be delayed or not accepted.

3. Refund Process

Inspection and Approval:
Upon receiving your returned item(s), we will inspect them to ensure they meet the return conditions. Once approved, a refund will be initiated.

Refund Method:
Refunds will be processed using the original payment method. Please allow 5-7 business days for the refund to appear in your account after processing.

Partial Refunds:
In cases where items are returned in a condition that does not meet our return policy criteria, or if only part of your order is returned, a partial refund may be issued at our discretion.

4. Exchanges

• Exchange Policy:
  If you wish to exchange an item for a different size, color, or model, please indicate this in your return request. Exchanges are subject to product availability. If an exchange is not possible, a refund will be processed instead.

5. Shipping Costs for Returns

Customer Responsibility:
Unless the return is due to an error on our part or the product is defective, customers are responsible for the return shipping costs.

Defective or Incorrect Items:
If you receive a defective or incorrect item, please contact our support team immediately. In such cases, we will provide a prepaid shipping label for the return.

6. Damaged or Defective Items

Reporting Issues:
If your order arrives damaged or defective, notify us within 7 days of delivery. We may require photo evidence of the damage or defect to process your claim.

Resolution:
Depending on the situation, you may be eligible for an exchange, replacement, or a full refund.

7. Additional Information

Processing Time:
Please allow up to 10 business days for returns and refunds to be fully processed after we receive your return.

Policy Changes:
VK Brothers Electrohub reserves the right to modify this Return & Refund Policy at any time. We recommend reviewing this policy periodically for any updates.

8. Contact Us

If you have any questions or need further assistance with your return or refund, please contact our customer support:

• Email: vkbrotherselectrohub@gmail.com
• Phone: 7018662537

Thank you for choosing VK Brothers Electrohub. We appreciate your business and are here to help ensure you have a positive shopping experience.