Shipping Policy
VK Brothers Electrohub Shipping Policy
Last updated - [02/26/2025]
Welcome to VK Brothers Electrohub! We are committed to providing a seamless shopping experience and ensuring your orders reach you promptly and safely. Please read our Shipping Policy below to understand how we handle your orders.
1. Order Processing
Processing Time:
All orders are processed within 1-2 business days after your order is confirmed. Orders placed during weekends or holidays will be processed on the next business day.
Order Confirmation:
Once your order is processed, you will receive an email confirmation along with a tracking number to monitor your shipment’s progress.
2. Shipping Methods & Delivery
Domestic Shipping:
We offer reliable domestic shipping via trusted courier partners. Estimated delivery times vary by location:
- Major Cities: 2-4 business days
- Other Areas: 4-7 business days
International Shipping:
For our international customers, shipping times may vary depending on the destination and local customs procedures. International orders typically take 7-21 business days. Please note that customs fees, import duties, or taxes may be applicable upon arrival and are the responsibility of the recipient.
Expedited Shipping:
If you require faster delivery, expedited shipping options are available at checkout. Additional charges may apply.
3. Shipping Charges
Standard Shipping:
Shipping fees are calculated based on the total weight of your order and the shipping destination. The exact shipping cost will be displayed at checkout.
Free Shipping:
We periodically offer free shipping promotions on selected products or order values. Please refer to our promotional terms at the time of purchase.
4. Order Tracking
Once your order is shipped, you will receive an email with your tracking information. You can use this tracking number on our courier partners' websites to monitor your package's progress.
5. Delays and Issues
Unforeseen Delays:
While we strive to meet our estimated delivery times, delays may occasionally occur due to factors beyond our control, such as extreme weather, logistical issues, or customs clearance for international orders. In such cases, we will notify you as soon as possible.
Lost or Damaged Items:
If your order is lost or damaged during transit, please contact our customer support within 7 days of delivery. We will work with you to resolve the issue, which may include a replacement or refund as appropriate.
6. Incorrect Shipping Information
Please ensure that all shipping information provided at the time of order is correct. VK Brothers Electrohub is not responsible for delays or misdeliveries caused by incorrect or incomplete addresses. If you need to update your shipping information, contact our customer support immediately.
7. Contact Us
If you have any questions or concerns regarding our shipping policy, please reach out to our customer support team:
- Email: vkbrotherselectrohub@gmail.com
- Phone: 7018662537
We value your business and strive to provide you with the best possible service. Thank you for choosing VK Brothers Electrohub for your shopping needs!
This Shipping Policy is subject to change without notice. Please review it periodically for any updates.